Enterprise support subscriptions

Production support for Mogh applications.

Mogh Technologies provides SLA-backed support for Komodo and Cicada — direct access to the maintainers, private fixes, and on-call support for teams running them in production.

What we support

Open-source tools built and maintained by the Mogh Technologies team.

Komodo

Build & deployment platform.

  • Fleet-wide server, container, and Docker Compose orchestration
  • Image builds from git with registry push
  • Declarative TOML sync stored in git (GitOps)
  • Role-based access control and browser terminal

Cicada

Secure configuration distribution.

  • Encrypted configuration delivery to servers and services
  • Control access to secrets through a centralized view
  • Easily implement 100% encryption at rest
  • Automatic rotation and access auditing built in

What a subscription gets you

The things a GitHub issue and a Discord message can't.

Direct line to the maintainers

Every ticket is triaged by the people who wrote the code. No L1 script-reading.

SLA-backed response times

Team and Enterprise plans come with contractual response targets, not best-effort.

Private patches & backports

Security and critical fixes backported to the release you run, not just the latest main.

Deployment & migration help

Upgrade planning, topology review, and hands-on help moving between versions.

Roadmap influence

Enterprise customers help prioritise what ships next — and can sponsor specific features.

Air-gapped & regulation friendly

Support workflows designed for environments without public internet egress.

Frequently asked

Do I have to pay to use Komodo or Cicada?

No. Both projects are open source and free to use. Mogh Technologies sells optional support subscriptions for teams who want SLAs, direct access to the maintainers, and private fixes.

Who actually delivers the support?

The maintainers of Komodo and Cicada. You are not routed through a support tier — the people who wrote the code answer your tickets.

Can we request features?

Yes. Business customers get their requests weighted in roadmap planning. Enterprise customers can sponsor specific features with committed delivery timelines.

Do you support air-gapped or regulated environments?

Yes. Enterprise plans are designed for this: private artifact delivery, offline patch bundles, and comms workflows that do not require opening public channels.

Running Komodo or Cicada in production?

Tell us about your setup and we'll scope a plan that fits.

Email support@mogh.tech